by Venchito Tampon | Last Updated on December 14, 2024

Building your employees’ competencies is an integral part of your organization’s learning and development facet.

If you’re wondering what types of training programs are helpful in today’s day and age and help close the performance gaps. Here is our curated list of training programs for employees in the Philippines. 

We categorized it based on ranks or levels, so you can easily see the difference for broad training programs (i.e., leadership training programs). 

List of Training Programs (By Level) 

Entry-Level and Rank-and-File:

  1. Customer Relationship Management: This training is designed to build and maintain positive relationships with customers, to know their deep desires and concerns, and to serve them to increase satisfaction and loyalty. 
  2. Conflict Resolution: A training course on discovering techniques for resolving workplace conflicts and promoting a healthy collaborative environment.
  3. Digital Literacy: Training to develop skills in utilizing digital tools and platforms, essential in modern-day work environments. 
  4. Success Training: A training to elevate self-inspiration and discipline to meet employees’ personal and professional goals, fostering a mindset geared towards individual and organizational success. See our success training.
  5. Productivity and Workload Management Training: Help your employees learn how to manage workload efficiently, prioritize tasks, and improve productivity. Invest in our productivity training.
  6. Mental Health: A training that brings awareness and strategies to maintain well-being, stress management, and foster a healthy work-life balance or harmony. 

 

Mid-Level Management:

  1. Emotional Intelligence: A training to enhance the ability to perceive, use, and manage emotions positively to relieve stress, communicate effectively, and empathize with others (colleagues). Check out our emotional intelligence training.
  2. Problem Solving and Decision Making (PSDM):  A training to develop critical thinking and problem-solving skills to make informed, wise, and effective decisions at work. See our PSDM training.
  3. Effective Business Communication: A training to enhance clear and compelling business communication, both internally and externally, that will help improve interpersonal and presentation skills. Know more about our business communication training.
  4. Basic Leadership Training: This is training to learn and acquire fundamental leadership skills, including how to motivate team members, make ethical decisions, and inspire trust among teams. See our basic leadership training.
  5. Leadership Mentoring and Coaching: A training for mentoring and coaching team members, fostering team development, and building leadership pipelines within the organization. Learn more about our coaching and mentoring training.
  6. Giving Feedback: A training to develop skills for providing constructive feedback to promote professional growth and performance improvement.
  7. Change Management: A training to prepare leaders to guide their teams through change, addressing resistance, and ensuring successful implementation of new initiatives.
  8. Strategic Thinking: A training to help cultivate the ability to think strategically, plan long-term, and anticipate future challenges and opportunities. See our strategic thinking training.
  9. Cross-Cultural Competence: A training to help employees understand and navigate cultural differences within the workplace to enhance communication and team cohesion in diverse environments. This is mainly done in training for global or multi-national companies. 

 

Senior Management and Executives:

  1. Executive Presence: A training to help build the charisma, confidence, and clarity employees need to command respect and inspire confidence in others. 
  2. Executive Leadership: A training to help leaders gain advanced leadership skills to drive the organization’s vision, make strategic decisions, and foster a robust organizational culture. Build skills with our executive leadership training.
  3. Business Strategy: A training course on developing and implementing robust strategies to guide the organization’s direction and ensure its competitiveness in the market. 
  4. Succession Planning: A training to prepare senior leaders for leadership transitions, ensuring the organization’s resilience and continuity by identifying and developing future leaders.
  5. Innovation Management: A training to foster an innovative culture, manage the creative process, and implement innovation strategies for growth and competitiveness. Invest in our innovation management training.
  6. Global Leadership: A training to help senior leaders lead across borders, understand global market dynamics, and manage across cultures. 

List Of Training Programs For Employees In The Philippines

List of Training Programs (By Skills Development) 

Sales and Marketing Training:

  1. Fundamentals of Sales: A training course to help sales agents understand the value and foundational principles of selling, understand customers’ needs, and develop compelling sales pitches. See our sales training.
  2. Advanced Sales Techniques: A training to enhance one’s negotiation skills, relationship building, and closing sales. This training leans towards the second half of the pipeline process (up to closing deals). 
  3. Strategic Selling: A training to help salespeople develop strategies to tap different market segments and manage sales pipelines more effectively. 
  4. Digital and Social Media Sales Strategies: A training to help sales teams utilize digital platforms to generate leads and close deals. 
  5. Digital Marketing Skills: A training designed to help marketers and salespeople understand and apply strategies in SEO, PPC, social media marketing, content marketing, and email marketing to enhance their brand’s online presence and digital reach. Invest in our digital marketing training.
  6. Market Research and Analysis: This is training to develop skills in gathering, analyzing, and interpreting market data to make informed marketing decisions. 
  7. Brand Management: A training to help marketers focus on building and maintaining a solid brand, understanding brand positioning, and managing brand equity. 
  8. Customer Engagement and Relationship Management: A training to help front-liners learn and apply strategies to engage customers, improve customer experience, and build long-lasting relationships with stakeholders.
  9. Strategic Marketing Planning: A training to acquire skills in developing comprehensive marketing strategies that align with business objectives and adapt to changing market conditions.

Negotiation Training:

  1. Essential Negotiation Skills: A training to help employees in procurement and supply chain management understand the fundamentals of negotiation, including preparation, communication techniques, and closing agreements. See our negotiation skills training.
  2. Advanced Negotiation Techniques: A training on complex negotiation strategies, handling objections, and multi-party negotiations.
  3. Negotiating in High-Stakes Environments: A training designed to learn how to handle high-pressure negotiation scenarios and large-scale deals. 
  4. Cross-Cultural Negotiation Skills: A training to help individuals adapt negotiation strategies to different cultural contexts and global environments. 

Customer Service Training:

  1. Customer Service Essentials: A training to understand the core principles of customer service, including empathy, active listening, and problem resolution. Invest in our customer service training.
  2. Handling Difficult Customers: A training to cultivate and apply strategies for managing challenging interactions and turning negative experiences into positive outcomes. Best for customer service representatives or personnel. 
  3. Enhancing Customer Experience: Training new and experienced customer service personnel (or frontline workers in the hotel and hospitality industry) to learn techniques to exceed customer expectations and foster loyalty.
  4. Customer Service in a Digital World: A training to help target participants adapt customer service practices for digital communication channels.

Communication Skills Training:

  1. Effective Interpersonal Communication: A training to help elevate verbal and non-verbal communication skills, enabling employees to express ideas clearly and foster better workplace relationships.
  2. Public Speaking and Presentation Skills: This training is designed to improve confidence and clarity in public speaking. It covers structuring content presentations, engaging the audience through proper delivery, crafting stories that resonate with them, and effectively conveying messages. Learn more about our public speaking training.
  3. Non-Verbal Communication Mastery: A training that teaches the interpretation and use of body language, facial expressions, and other non-verbal cues to enhance communication effectiveness.

Time Management Training:

  1. Prioritizing and Goal Setting: A training to introduce strategies and methods for setting achievable goals and prioritizing tasks to enhance efficiency and productivity. Participants can harness productivity and goal-setting skills during the training using the Eisenhower Framework or Michael Hyatt’s Free T of Focus. Invest in our goal setting and action planning training.
  2. Overcoming Procrastination: A training that offers strategies to identify and overcome procrastination habits, fostering a more proactive work approach.
  3. Time Management Tools and Techniques: A training introducing various tools and techniques to manage time effectively, enhancing personal and team productivity. In our productivity training, we introduce our Simplify Framework to teach our target principles with basic task management principles and strategies. 

Problem-Solving Training:

  1. Creative Problem Solving: This training focuses on developing creative approaches to problem-solving and encouraging innovative thinking and solutions.
  2. Critical Thinking Skills: A training to enhance the ability to analyze information, identify biases, and make reasoned decisions.
  3. Decision Making Under Pressure: A training to help prepare individuals to make quick, effective decisions in high-pressure situations.

Project Management Training:

  1. Basics of Project Management: A training to help cover fundamental project management principles, methodologies, and tools.
  2. Agile and Scrum Methodologies: A training to introduce Agile and Scrum frameworks, focusing on flexibility and team collaboration.
  3. Risk Management in Projects: A training for methodologies to identify, assess, and manage risks in project settings.

Human Resources Skills Training:

  1. Recruitment and Selection Techniques: A training to help HR practitioners learn and apply effective strategies for attracting, selecting, and retaining the right talent.
  2. Employee Engagement Strategies: Training for HR and OD (Organizational Development) professionals on boosting employee engagement, satisfaction, and productivity.
  3. Diversity and Inclusion Training: This training focuses on creating an inclusive workplace, understanding diversity issues, and promoting equity.
  4. Training Needs Analysis – Training to teach trainers and OD professionals conduct training needs analysis as the initial phase in creating training programs for their employees. See our training needs analysis training.
  5. Train the Trainers – This training is specifically designed for employees conducting training programs, from training needs analysis to training evaluation. Invest in our train the trainers training.

If you’re looking for a partner learning and development outsourcing or training provider, contact us for a free quote or list of our training programs.