Strategic Thinking and Intuitive Thinking
Strategic thinking and intuitive thinking are two essential cognitive skills any leader must possess and master in problem-solving, decision-making, and leadership.
While they operate on opposite ends of the spectrum, understanding them to leverage their strengths can lead to better outcomes in your professional line of work.
In this guide, we’ll explore the differences between strategic thinking and intuitive thinking, the factors that shape them, and actionable tips to improve both. Let’s begin.
The Difference Between Strategic Thinking and Intuitive Thinking
Strategic thinking is a structured and systematic approach to analyzing complex situations, considering long-term goals, and planning the most effective path to achieve them.
Conversely, intuitive thinking is an instinctive, gut-felling approach to decision-making. It is spontaneous and relies on experience, emotions, and immediate recognition of patterns without extensive analysis.
Two famous experts describe strategic thinking and intuitive thinking. Dr. Jeanne Liedtka, a University of Virginia’s Darden School of Business professor, describes strategic thinking as discovering key insights that shape your future choices and actions.
In his book Thinking Fast and Slow, Daniel Kahneman, a Nobel Prize-winning psychologist, describes intuitive thinking as "fast thinking” that is automatic and effortless.
Key Characteristics of Strategic Thinking:
- Analytical and methodical
- Involves careful planning and forecasting
- Focuses on long-term goals
- Considers risks, opportunities, and external factors
Key Characteristics of Intuitive Thinking:
- Spontaneous and quick
- Relies on experience and past patterns
- Emotion-driven
- Lacks formal analysis
Factors That Shape Strategic and Intuitive Thinking
Many factors shape one’s strategic and intuitive thinking. Over time, these skills are developed as people mature and their environment nurtures them. A few vital factors that influence both of these thinking models include:
A. Experience and Expertise
Experience is one of the most significant factors shaping intuitive thinking. On the other hand, exposure shapes strategic thinking when exposed to complex problem-solving situations and deliberate practice.
As a trainer and speaker, I’ve seen this happen in my career. The more I step into the next level of challenges, training new groups of professionals, the more it develops my strategic thinking. Seeing through the lens of their needs and challenges, aligning it with the programs I was tasked to deliver.
Exposure to different levels of environment, audiences, and challenges is necessary to practice our strategic thinking skills more.
For leaders and managers like me, strategic thinking gets its honing phase when we make decisions for the team. As teams become more complex as they go through the different levels of team development—which I shared in my team training guide—you’ll find yourself applying strategic thinking skills in handling teams at their different stages—managing conflicts to allocating resources to increase work performance.
B. Cognitive Style
Cognitive style refers to an individual’s preferred way of processing information. People with an analytical cognitive style tend to favor strategic thinking, while those with a holistic cognitive style are more inclined to use intuitive thinking.
C. Emotional Intelligence (EQ)
Emotional intelligence plays a critical role in both strategic and intuitive thinking. People with high EQ are better at sensing emotions, which helps improve their intuitive thinking. Conversely, emotional intelligence aids strategic thinking by allowing individuals to assess situations objectively and control impulsive reactions.
I’ve seen leaders with high EQ who realistically assess situations not based on how they feel but on what they think is right. Emotional intelligence translates to better decision-making and problem-solving skills based on facts and data, not just gut feelings.
D. Environment and Context
Based on context, the environment can dictate which thinking style is more effective. High-pressure situations with limited time for analysis often favor intuitive thinking, while complex scenarios requiring a detailed plan benefit from strategic thinking.
I observed this during our corporate training sessions: the moment we change the vibe or environment style of the training, it enables them to change their thinking style, which translates to better behavior and skill enhancement.
How to Improve Strategic Thinking and Intuitive Thinking
Given that strategic thinking and intuition are critical cognitive skills that require deliberate practice, self-awareness, and proper utilization of the right tools. Here’s how to improve both skills:
1. Engage in Long-Term Planning Exercises
Be involved in as many strategic thinking or planning exercises as possible. Whether you’re an employee participating in a strategic planning exercise for managers and directors or running your own business strategies and scenario analysis, all these exercises can help strengthen your ability to think systematically.
2. Practice Critical Thinking
Critical thinking is the foundation of strategic thinking. Consider different root cause analysis tools, such as “5 Whys” techniques, “RCA,” “Fishbone Diagram,” and 5Ms of Management frameworks—all these have their own advantages that can help you get to the root cause of the problem.
3. Use Strategic Frameworks
If you’re engaging heavily in strategic planning, strategic management, and critical thinking exercises to find opportunities, both internal and external, in your organization, familiarize yourself with strategic frameworks. These include SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats), PESTLE Analysis (Political, Economic, Social, Technological, Legal, and Environmental), or the Balanced Scorecard to guide your strategic thinking.
Utilizing strategic frameworks is best because it helps you improve your strategic thinking skills, along with other colleagues, during thinking exercises.
4. Seek Diverse Perspectives
Strategic thinkers broaden their viewpoints by engaging with people from different industries, contexts, cultures, or backgrounds. This kind of exposure to diverse perspectives provides fresh insights and helps anticipate challenges from various angles.
There are many trainings that help teams instill collaboration and diversity. Here in the Philippines, we have diversity and inclusion training and team collaboration training, both of which include exercises on gaining diverse perspectives from others.
5. Reflect on Past Experiences
Reflect regularly on your past decisions and experiences to identify patterns, construct new lessons, and develop yourself both personally and professionally. This habit strengthens your ability to draw on intuition when faced with similar situations in the future.
6. Trust Your Gut Feelings
Intuition is often underrated by many. While it’s true that you cannot base all your decisions on gut feelings alone. If the situation has low-risk and isn’t major enough that it will dictate the trajectory in one area of your life, it is best to refine your intuitive thinking based on intuition. You’ll then find yourself improving your confidence in your instincts.
7. Develop Mindfulness Practices
Another way to get the most out of your thinking exercises is through mindfulness meditation. It can enhance intuitive thinking by improving awareness of thoughts and emotions.
A study published in Psychological Science found that mindfulness practices increase the ability to recognize intuitive insights.
8. Embrace New Experiences
Expose yourself to new situations and challenges to increase the range, depth, and width of your experiences stored in your memory. This diversity provides more reference points that can help you make better decisions in the future.
Balancing Strategic and Intuitive Thinking
While strategic and intuitive thinking have distinct differences, they are not mutually exclusive.
The most influential decision-makers leverage both skills, depending on the situation. A Harvard Business Review study suggests that blending strategic and intuitive thinking leads to better outcomes, especially in dynamic environments.
Cultivate the right balance between strategic and intuitive thinking to ensure a well-rounded approach, which will allow you to navigate challenges confidently and clearly.
Benefits of Strategic Management
In today’s VUCA and BANI (Brittle, Anxious, Non-Linear, and Incomprehensible) environments, strategic management has emerged as a critical skill and function for organizations striving for long-term success.
Founded on the five management functions (and the five Ms of management), strategic management hinges on a systematic approach to planning, decision-making, resource allocation, and the ability of every team and business to navigate challenges and capitalize on opportunities focused on their core vision.
All of these are critical to sustaining the growth of any organization.
In this guide, we will explore the key benefits of strategic management and my own takeaway as CEO of three companies: an SEO agency, a coffee shop franchising company, and a corporate training company.
The benefits of strategic management are broadly categorized into financial and non-financial, both of which are indispensable for sustaining a company’s success.
1. Financial Benefits of Strategic Management
A. Improved Profitability and Revenue Growth
One of the primary financial benefits of strategic management is its positive impact on profitability. Companies with well-defined strategic plans are better equipped to identify and capitalize on revenue-generating opportunities.
Directors and managers ensure that they pinpoint necessary opportunities (becoming purposeful and opportunistic) as part of their directing in management. This proactive approach to market trends and consumer demands leads to consistent revenue growth, mainly when proper execution occurs.
One study published in the Strategic Management Journal found that companies engaged in strategic planning experienced a 12% higher profitability than those that didn’t.
Strategic management helps businesses set financial goals, monitor performance, and execute against those goals while implementing corrective measures, if necessary, when deviations occur—all these ensure sustained profitability.
Apple Inc. has consistently used strategic management to innovate and enter new markets, now driving higher profitability year over year. They maintained high net income growth from $48 billion in 2018 to over $55 billion in 2020.
B. Efficient Resource Allocation
Strategic management allows organizations to optimize resources by identifying the most profitable ventures and prioritizing investments accordingly. In leadership training, we teach that we must utilize and maximize five resources daily. Failure to do so will result in disorder and inefficiency.
These five resources include:
- Treasure (Money)
- Attention
- Energy
- Time
- Talent
Efficient resource allocation helps minimize waste and ensures that capital, human talent, and all allocated resources toward initiatives can achieve the highest potential for returns.
According to a report by McKinsey & Company, firms that implemented strategic management practices achieved a 25% increase in resource productivity, leading to significant cost savings and improved financial performance.
It is through leaders starting to see things from a top-down perspective —we call this “big-picture thinking” or “strategic thinking”—that the team must focus on, whether it is a high-return project or daily task. Companies must avoid unnecessary expenditures to free up resources for other critical business areas.
Procter & Gamble (P&G) strategically focuses on high-growth categories like beauty and personal care, allowing it to allocate resources more effectively. It has focused on a market where it knows it can, which has resulted in improving its operating margins and steady financial growth, as reported in its annual financial statements.
C. Enhanced Risk Management
Strategic management involves identifying potential risks and developing plans to mitigate them. This proactive approach helps businesses avoid costly financial setbacks and ensures that they can withstand market fluctuations. According to a PwC survey, 73% of CEOs actively engaged in strategic risk management reported fewer financial losses than those who did not.
Risk management constitutes solid training for mid-line managers and directors. It is a critical skill in today’s rapidly changing market, as each organization and individual faces different types of risks in leading their teams.
For instance, we managed to take calculated risks when we opened our coffee shop in Bulacan and our franchise in Lower Bicutan. Given the product-market fit, we saw every pattern and readability in operations to ensure it would catch a good market share once we launched our products.
Another example is companies like Zoom, which, with strategic risk management plans in place, were able to quickly adapt to the surge in demand for virtual communication tools. As a result, Zoom’s revenue increased by over 300% in 2020, demonstrating how strategic planning can lead to significant financial gains even during uncertain times.
D. Improved Financial Planning and Budgeting
Strategic management enables businesses to create more accurate financial projections and budgets by aligning them with long-term goals. This alignment ensures that economic resources are allocated to support strategic objectives, leading to better financial outcomes.
A recent study by Deloitte revealed that organizations with strategic management frameworks experienced a 15% increase in financial planning accuracy, leading to more efficient budgeting and cost control.
Financial planning is directly related to strategic goals. Businesses can avoid overspending by focusing on critical projects that require significant available funds.
2. Non-Financial Benefits
Beyond monetary gains, strategic management offers a plethora of non-financial advantages that any leader can overlook without thinking. These benefits contribute to the organization’s overall success, sustainability, and competitiveness.
A. Clear Organizational Direction and Vision
Having a clear sense of direction and vision is part of the directing stage of the PLOC framework in management, which determines the destination of any organization. Strengthening strategic management initiatives ensures that all stakeholders understand the organization’s goals and the action steps needed to achieve them.
According to research conducted by Bain & Company, 90% of high-performing organizations attribute their success to having a clear strategic vision that guides their specific actions and decisions. This sense of purpose assists them in aligning efforts and ensures that every department and employee works toward the same goals.
For instance, Tesla, Inc. has a clear vision to “accelerate the world’s transition to sustainable energy.” This strategic focus enables them to develop more products and marketing strategies while inspiring employees and stakeholders to contribute to the same vision within the electric vehicle market.
We covered how to create vision statements in our Visioneering module in our team training and management training programs.
B. Improved Decision-Making
Strategic management provides a structured framework for decision-making by analyzing internal and external factors that impact the business. This systematic approach ensures that decisions are made based on data, market trends, organizational changes, and capabilities, reducing the risks of costly mistakes.
A study conducted by Harvard Business Review found that organizations with strategic management processes are 60% more likely to make decisions that lead to positive outcomes. Different strategic management initiatives, such as data analytics, scenario planning, and forecasting, can further result in informed and effective choices.
Johnson & Johnson, a global leader in healthcare, employs strategic management to make informed decisions regarding product development and market expansion. They use data-driven insights to launch new products that align with market demands.
C. Adaptability and Resilience
Without adaptability, you can’t contribute to your organization's success. Strategic management equips organizations with the tools to anticipate changes and respond to any market disruption so they can adjust their strategies accordingly.
A report by the Boston Consulting Group found that organizations with robust strategic management practices are 50% more likely to adapt to market changes, ensuring long-term sustainability.
Netflix is a prime example of adaptability through strategic management. Initially a DVD rental service, Netflix anticipated the shift toward digital streaming and strategically pivoted its business model. This adaptability approach has positioned Netflix as a market leader in the streaming industry, with over 200 million subscribers worldwide.
D. Enhanced Employee Engagement and Motivation
Involving employees in the strategic planning process fosters a sense of ownership and commitment, leading to increased engagement and productivity. Employees who understand their role in achieving the organization's goals are more likely to be motivated and perform at their best.
A Gallup study found that organizations with high employee engagement experience 21% higher productivity and 22% greater profitability than those with low engagement. Strategic management helps create a culture where employees feel valued and connected to the company's mission, which in turn drives better performance.
Example: Google employs strategic management practices that encourage employee involvement in decision-making, leading to high levels of engagement and innovation. This approach has contributed to Google’s reputation as one of the best places to work while driving its success as a global tech giant.
E. Strengthened Organizational Culture and Values
Strategic management helps to establish a strong organizational culture by aligning the company’s values, beliefs, and behaviors with its strategic objectives. A strong culture fosters unity, collaboration, and a shared sense of purpose, vital for achieving long-term success.
Research from the Journal of Organizational Behavior indicates that companies with a well-defined culture aligned with their strategy outperform their competitors by up to 30%.
One of the best examples is Southwest Airlines' strategic management approach, which emphasizes employee empowerment and customer service. This culture has led to high employee satisfaction, low turnover rates, and a loyal customer base, making it one of the most profitable airlines in the industry.
Incorporating strategic management is not just an option but necessary for organizations aiming to thrive in today's dynamic and competitive business landscape.
Directing in Management: Key Elements and Importance for Success
Directing falls under the leading component of the PLOC framework of management. In this management function, a manager or supervisor is focused on guiding, inspiring, and leading employees towards achieving both their individual goals and organizational goals.
Directing bridges the planning and execution phases. It ensures that all strategies are transformed into concrete actions through continuous guidance, feedback, and combined efforts in motivation and inspiration.
The lack of it as a component in managing processes will lead to plans remaining flat on paper and needing fulfillment in results.
Importance of Directing
Directing is essential for several reasons, including:
Implements The Vision
Directing provides more concrete steps to the vision. When the founders and/or management team have set the organization's vision and mission, directing helps break down plans into manageable actions. Vision, therefore, becomes a reality for the organization.
Enhances Motivation and Morale
When team morale is high, it inspires employees to achieve peak performance in their work, increasing productivity and organizational growth. Conversely, when team morale is low, the drive to perform at its best is not visible.
Through their directing functions, managers establish clear communication channels by increasing the frequency of communication and ensuring that information flows freely between different levels of the organization.
Ensures Coordination
Directing brings together the efforts of all employees, aligning their individual objections with the company’s overall goals. This type of alignment ensures a smooth transition and operations for projects to be completed by teams.
Key Elements in Directing
Directing may seem like a sole component, but it has various parts underneath. Let’s review some of the key elements of directing.
Supervision
Supervisors are called such because they are responsible for maintaining accountability. This involves closely monitoring employee performance and guiding them through their tasks.
Adequate supervision enables employees to remain on track and align their current actions with the organizational goals.
Supervisors must provide clarity and support to ensure tasks are understood, well-planned, and executed correctly. Feedback giving becomes an essential element for team training, as it helps employees improve their individual
Supervision also covers accountability, as it maintains oversight by giving leaders a bigger picture of what’s happening on their teams. Leaders must know how to foster a disciplined yet healthy work environment that addresses pressing issues and challenges their subordinates face.
Identifying areas where employees need to grow is part of the core of supervision. Leaders here become mentors as they help their direct reports meet their daily job demands. Continuous use of appropriate learning and intervention, such as corporate training programs and leadership development, unleashes the mentorship potential of managers and supervisors.
All these we teach in our basic supervisory training.
Motivation
Motivation is pivotal in driving employee performance and aligning with management's direction. Motivating one of the five pillars of management (5 M’s of Management)—manpower—lays the foundation for sound business operations.
People aren’t just the best assets - they are the inputs for every other Ms of management - money, machines, materials, and methods, putting all these together in
Motivation involves looking at both intrinsic and extrinsic “motivators” of people in giving their best efforts for the company. Here are the top science-based motivational techniques:
- Recognitions and rewards - whether through monetary incentives or verbal acknowledgment of efforts, can significantly boost morale and productivity.
- Determining One’s Personality Styles - in our DISC personality training, we let our participants assess themselves based on the four unique personalities: Dominant, Influential, Steady, and Corrective. All these have significant strengths and weaknesses that every professional manifests at work. Knowing the personality styles of your direct reports can help you motivate them based on what makes them tick.
- Creating a Positive Work Environment—This may involve promoting psychological safety among your teams, where you empower others to share their pressing concerns, ideas, and challenges so you can address them as a leader. A consultative leader who asks questions is more likely to become proactive in solving problems within their scope of influence.
- Aligning Personal Goals with Organizational Goals—Employees become effective when they clearly see a connection between work and their personal aspirations. As more organizations are leading towards holistic growth for their employees, tapping this motivator or alignment of work with their personal life elevates their performance and how they bring value to the organization.
- Leadership
The leadership component within directing is about influencing, guiding, and inspiring employees to achieve organizational objectives. It may be similar to motivation, but it deals with influencing others through various methods.
In our leadership training, we teach the three Hs of Leadership: Heart, Hand, and Head. Every manager or supervisor must develop and grow in these three areas of leadership. They must grow in their head—intellect, knowledge, and know-how of their people. They should acquire skills (“Hands”) and master them as they lead their people. Lastly, they must lead from the Heart—integrity.
All these encompass a strong, characterized, competent leader any direct report would want to follow their ways.
Here are more useful resources I’ve written in the past to help you grow in leadership:
- How to Be a Passionate Leader
- How to Be a Good Leader
- Leadership in Virtual Teams
- Leadership and Employee Engagement
To dig deeper, let me share with you actionable tips to grow in your leadership based on my over a decade of experience leading people and organizations:
- Know your vision. Vision brings you into places you never thought possible as you take action to make it a reality. Communicate this vision to your teams so you can achieve objectives.
- Adjust your leadership style based on your people’s motivation and behaviors.
- Recognize your emotions and develop your emotional intelligence. Increase awareness of your feelings and emotions, as well as be sensitive to others’ emotions—all these will guide you in interactions.
Communication
Effective communication is central to directing. Every workday, you communicate messages and tasks to your colleagues and direct reports, so developing strong communication skills ensures you’re bringing your team to the vision.
Here are some useful tips to improve communication:
- Be true to yourself to enhance intrapersonal communication. Authenticity unleashes the power and truth in yourself, helping build more trust with your team members.
- Communicate clearly and transparently. Clear communication helps prevent misunderstandings and ensures your direct reports know precisely what is expected.
- Foster an environment where employees feel comfortable providing feedback and concerns, as I mentioned earlier about psychological safety.
- Be consistent in your messaging. This will help align your team members' efforts toward one goal: expecting the ideal output.
- Increase the frequency of meetings and one-on-one sessions with your direct reports, especially for virtual teams, as you need to emphasize as a leader the key messages and goals of the company.
Coordination
Coordination refers to aligning and integrating the efforts of individuals and departments to achieve common organizational goals. This is where the need to allocate resources effectively for smoother operations.
Here are some valuable tips to better coordinate with your team members:
- Avoid redundancies in processes. Determine minor details that overlap in tasks and roles so you can ensure resources are used efficiently and promptly.
- Integrate the efforts of different departments by conducting regular, sequential meetings to align all action plans set during strategic planning and goal-setting activities.
- Facilitate smooth interactions and transitions when changes are happening in the organization.
- Learn to manage change internally from top management down to frontline employees. See every possible result of change and communicate them across your teams.
The Essential Role of Directing in Organizational Success
Directing is a core management function that bridges the gap between planning and execution.
By integrating supervision, leadership, motivation, communication, and coordination, managers and supervisors can ensure that organizational goals are translated into vacation plans.
If you want to conduct training programs in your organization on management, succession planning, business development, communication, and culture building, contact us, and we’ll schedule a training needs analysis session with your learning and development team.
POLC Framework in Management: Planning, Organizing, Leading, Controlling
POLC framework is a long-held effective management framework that has evolved over time. Companies, especially those in the L&D department, practice it to develop their current and succeeding leaders.
While it’s been popular for decades in the talent development industry, many beginning trainers, speakers, consultants, and company leaders still struggle to grasp its true importance.
Today, we’ll examine the fundamentals of the POLC framework and how you and your leaders can apply them to effectively lead your team to the next level of growth and significance.
Let’s get started.
POLC As A Framework
POLC stands for Planning, Organizing, Leading, and Controlling, and it is often attributed to the work of Henri Fayol, a French mining engineer and management theorist who is widely recognized for his contributions to modern management theories.
Henri laid the groundwork for the classical management theory, presenting 14 management principles (including the 5Ms of management) and introducing the four primary functions of management—we now know them as POLC.
Let’s dive into each of these management functions.
Planning: Setting Clear Objectives
Planning is the cornerstone of the POLC framework. In the initial phase, team leaders set clear objectives, develop strategies, and allocate resources to achieve individual and organizational goals.
One best practice when planning is having a good grasp of your organization’s MVV (Mission, Vision, and Values). Without these three organizational core elements, any leader would have difficulty aligning and adjusting their plans to impact the organization’s objectives.
Actionable Tips To Apply Planning as Managers:
- Consider planning as part of the manager’s job. Most do not include it as their weekly tasks, given it’s not explicitly included in their job roles and responsibilities. By letting it become part of your duties, you’ll manage processes and lead your team more effectively than before.
- Schedule plans in your calendar. As scheduled, you plan with your team (or whoever must be included in the planning sessions).
- If you’re at the top of management, revisit your mission and values and ensure you align the plans of your business units and departments to pursue your mission.
- Involve key stakeholders to ensure plans are comprehensive.
Planning should always be considered. The better you plan as a manager, the more you’ll be ahead of your competitors and become more relevant to the industry and community you’re engaging with.
Organizing: Executing Plans Effectively
Once plans are set, the next step is organizing and structuring resources as needed to execute them effectively.
Now, organizing involves assigning key roles and responsibilities, prioritizing major tasks from minor tasks, delegating authority, and coordinating all efforts across teams or departments you’re involved with.
Execution isn’t easy and may require abilities to manage tasks effectively.
Actionable Tips To Apply Organizing as Managers:
- Create a well-structured environment as supervisors, where staff members know what is expected of them.
- Foster collaboration in your culture to get feedback from people so you can improve specific processes and systems.
- Streamline processes and remove inefficiencies that only consume time and waste resources.
- Revisit your plans when things go wrong and your actions don’t align with what you want to accomplish as a team.
- Break down any big projects into meaningful, small tasks. Let small wins build momentum, inspire your team to improve, and accomplish more significant goals and objectives.
- Practice decision-making skills to become a great leader. In most situations, be ready to make major decisions on tasks and projects.
- Use project management tools to help organize resources, workflow, and team initiatives. By seeing it from a tool, you’ll be able to track every phase of your project.
Leading: Inspiring and Motivating
Leading is the heart of the POLC framework and one of the five functions of management, which involves inspiring and influencing teams to achieve extraordinary results.
Given that management requires people to work on processes, it is essential for managers to learn how to handle people to the best of their abilities.
Over a decade of entrepreneurial experience handling teams and being a consultant and trainer for many local companies in the Philippines, I’ve had the privilege of learning (and still developing) lists of actionable tips for anyone to improve as a leaders. Here are some tips you can adapt to your style:
- Build your credibility as a leader. Staff members want to follow someone who talks their talk. If you’re doing what you’re already telling or instructing them to do, you need a few words to get them into action. Otherwise, your example won’t easily inspire staff if your character doesn’t speak of your promises.
- Invest in your personal leadership by discovering your own leadership training objectives. The key is to aspire to be better leaders every day. As the world is changing so fast, so does the new generation of workforce we’re currently leading.
- Develop business acumen as leaders. Know the industry trends and changes and perhaps predict what's to come based on historical data and observation. You’ll become better managers if you can teach your team to adapt to the ever-changing needs of the market and the industry.
- Do not let your ego consume you; you need feedback from peers, superiors, and associates. This will increase your self-awareness of areas where you need to improve more—knowledge, skills, and attitude (core elements of competence).
- Improve emotional intelligence. As you manage your emotions, you’ll be more sensitive to the feelings of other people, which creates a warm and inclusive work environment for your teams.
- Be founded on your values. Demonstrate the values and behaviors you expect from others.
Controlling: Monitoring and Adjusting
The fourth pillar of the POlC framework is controlling. This is where monitoring and evaluating performance management comes in.
You’ll have better chances of achieving your goals by making necessary adjustments.
Effective control isn’t about the people you lead but about the work itself, as you need to identify potential issues or deviations from the plan early on.
Here are a couple of tactics you can apply as leaders in the controlling phase of management:
- Establish clear performance metrics - this is where you’ll measure performance as you achieve your goals.
- Implement corrective actions when necessary if you see any changes or are behind-the-scenes in projects.
- Keep a close eye on key performance indicators and regularly communicate them with your team.
- Use immediate feedback instead of waiting for the annual feedback so you can help your associates or staff members perform better at work by addressing their latest concerns and challenges.
- Utilize resources efficiently by continuously monitoring performance. The goal isn’t just to save resources, but to maximize them so you can achieve your goals.
Mastering POLC Framework Never Ends
Mastering the POLC framework is a continuous journey for leaders. The business landscape has changed, so leaders must constantly adapt and refine their approach to meet the changing demands of our time.
Embrace these four pillars of the POLC framework as one of your functions as managers to achieve your goals through performance management and inspire people through better collaboration and healthy work culture.